FAQ
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1. What products do we mainly produce?
We specialize in designing, manufacturing, and selling fire-rated doors and windows, specialized doors, including fire-rated doors, fire-rated windows, blast-resistant doors, and soundproof doors. These products are widely used in residential, commercial, and industrial settings. -
2. What should be noted during the installation of fire-rated doors and windows?
During installation, the gaps between the door or window frames and the wall must be filled with fire-resistant materials. All procedures should follow strict installation guidelines. We offer professional installation support to maximize product performance. -
3. Can we customize specialized doors?
Yes, we provide customized services based on specific client requirements such as size, materials, colors, and functionality to meet various application needs. -
4. How should fire-rated doors and windows be maintained?
Regularly check the flexibility of door and window operation, clean the tracks and hardware, and ensure that door closers and seals are functioning properly. For any damage, contact our after-sales team for timely repair or replacement. -
5. What after-sales services do we offer?
We provide comprehensive after-sales services, including installation guidance, routine maintenance recommendations, and troubleshooting or repairs. Customers can reach us through phone or online support for prompt solutions. -
6. What fire resistance times do our fire-rated doors and windows provide?
6.Depending on the model, our fire-rated products can offer 30 minutes, 60 minutes, 90 minutes, or longer fire resistance. Customers can select the duration that best fits their needs. -
7. What are our environmental measures?
We use eco-friendly materials and green production processes to reduce energy consumption and pollution during manufacturing. We are also committed to developing recyclable products to promote sustainability in the industry.